Privacy Policy

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At Time to Reline (we, our, us), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or use our services.

By using our services, you consent to the practices outlined in this Privacy Policy.

Information We Collect

We collect various types of personal information, including:

Personal Identification Information: This may include your name, email address, phone number, and any other details you provide when requesting a quote or service.
Technical Information: This includes information such as your IP address, browser type, device information, and usage data to improve our website and services.
Payment Information: When processing payments, we may collect information such as billing addresses and payment methods (though payments are processed securely by third-party services, and we do not store payment details).

How We Use Your Information

We use the collected information for the following purposes:

To provide, operate, and maintain our services
To process your requests for quotes, services, and inquiries
To communicate with you, including for customer support, marketing, and promotional purposes
To improve our website, services, and customer experience
To comply with legal obligations, resolve disputes, and enforce our agreements

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: We may share your information with third-party vendors and contractors who assist us in operating our business, such as payment processors, marketing platforms, and communication tools.
Legal Requirements: We may disclose your personal information if required to do so by law, such as in response to a court order or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Your Rights and Choices

You have the right to:

Access: Request access to the personal information we hold about you.
Correction: Request correction of any personal information we hold about you.
Deletion: Request the deletion of your personal information, subject to certain legal obligations.
Opt-out of Marketing: If you no longer wish to receive promotional communications from us, you can opt-out by following the unsubscribe link in our emails or contacting us directly.

Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Time to Reline
Email: info@timetoreline.com.au
Phone: 0426 722 566